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Returns Policy

Returns policy
If you are a UK customer you have a statutory right to cancel your order within 14 days of receipt of goods. If you wish to exercise your right to cancel you must email us at info@kcdetailing.co.uk, call us on 01928 581807 or write to us and return the products to:

KC Detailing LTD, Unit A Goddard Court, Astmoor Industrial Estate, Runcorn WA7 1DX

All items returned must be unused, in the original packaging and in a saleable condition. 

All returns ordered incorrectly should be returned at your cost, please include a copy of your invoice and contact details stating if you require a refund, exchange or replacement. We strongly advise using an insured postal service when returning goods back to us.

Faulty/Damaged Products
If in the unlikely event that any goods are found to be faulty, we will be happy to send you a replacement as soon as possible. We will arrange collection of the original goods which must be returned within 30 days of receipt.

Incorrect Orders
We do our very best to ensure that your order is supplied correctly, in the event that this is not the case please advise us within 48hrs of receiving your goods. Call our dedicated team on 01928 581 807 or e-mail us at info@kcdetailing.co.uk. We will dispatch the correct goods as soon as possible and arrange collection of the incorrect goods.
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New Car Protection Detail

A full decontamination safe wash of your new vehicle.
Single stage polish to remove any imperfections that may of been caused by the dealership and protected with any of our WaxedShine products which you can choose from:
WaxedShine T+SIO2 which is a 7H hardness on the pencil scale (3 year protection)
WaxedShine Top Coat which is a 9H on the pencil scale,
WaxedShine PPS Pro which is a 9H hardness on the pencil scale (5 year warranty & protection), or
WaxedShine Graphene Self Healing Our flagship coating which is a 5H hardness on the pencil scale (5 year warranty & protection)
*T&C: Subject to vehicle inspection

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Enhancement Detail

A full decontamination safe wash of your vehicle. 2 stage enhancement detail to remove any imperfections such a swirl marks and light scratches and protected with any of our WaxedShine products which you can choose from:
WaxedShine T+SIO2 which is a 7H hardness on the pencil scale (3 year protection)
WaxedShine Top Coat which is a 9H on the pencil scale,
WaxedShine PPS Pro which is a 9H hardness on the pencil scale (5 year warranty & protection), or
WaxedShine Graphene Self Healing Our flagship coating which is a 5H hardness on the pencil scale (5 year warranty & protection)
*T&C: Subject to vehicle inspection

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Full Correction

A full decontamination safe wash of your vehicle. Multi stage paint correction and may include wet sanding to remove heavy damage from your vehicles paintwork and protected with any of our WaxedShine products which you can choose from:
WaxedShine T+SIO2 which is a 7H hardness on the pencil scale (3 year protection)
WaxedShine Top Coat which is a 9H on the pencil scale,
WaxedShine PPS Pro which is a 9H hardness on the pencil scale (5 year warranty & protection), or
WaxedShine Graphene Self Healing Our flagship coating which is a 5H hardness on the pencil scale (5 year warranty & protection)
*T&C: Subject to vehicle inspection

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Interior Detailing

Full vacuum throughout the vehicle, cleaning of rooflining and sun visors, shampoo all carpeted areas, dashboard and vents, clean interior glass. Removal of boot liner and spare wheel, fully detail clean of the boot, clean and dressing of all interior trim, spare wheel and well cleaned along with an air freshener.

*T&C: Subject to vehicle inspection

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Interior Protection

Waxedshine interior protects all your interior surfaces, such as fabric seats, carpets, leather and vinyl. Spills and stains clean up easily and quickly; water and oil repellant. Waxedshine interior provides great protection for your interior. Quick dry formula.

*T&C: Subject to vehicle inspection

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Wheels removed & decontaminated then wheels coated.

Our ceramic coatings are designed specifically to withstand extreme conditions this permanent protective coating has advanced heat resistance and super chemical resistance to protect your wheels and brake calipers from damage, dust and fallout.

*T&C: Subject to wheel and calliper inspection

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Caliper

Caliper decontaminated & coated.

Our ceramic coatings are designed specifically to withstand extreme conditions this permanent protective coating has advanced heat resistance and super chemical resistance to protect your wheels and brake calipers from damage, dust and fallout.

*T&C: Subject to calliper inspection

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Wheels & Callipers

Wheels removed & decontaminated then wheels & caliper coated.

Our ceramic coatings are designed specifically to withstand extreme conditions this permanent protective coating has advanced heat resistance and super chemical resistance to protect your wheels and brake calipers from damage, dust and fallout.

*T&C: Subject to wheel and calliper inspection

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T+SiO2

T+SiO2

T+SiO2 is a Silica and Titanium oxide hybrid coating.

Utilizing both ingredients creates a hard, glossy and hydrophobic surface helping prevent UV damage, fallout bonding to the surface, chemical resistance, easy cleaning as well as adding scratch resistance.

Maintained, T+SiO2 will last up to 2 years and can be layered.

Safe to use on: Paint | Wheels | PPF | Vinyl Wraps | Metal | Plastics

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Graphene Self Healing

Top Coat (9H) 3 year

Top Coat is a fluorine and silica blend that we have combined to form Top Coat, a ultra slick and hydrophobic final layer.

Top Coat can be used on various surfaces as well as a final step over various brand coatings. Maintained, Top Coat will last up to 2 years.

It will also enhance your base coating adding more durability.

Safe to use on: Paint | Wheels | PPF | Vinyl Wraps | Metal | Plastics

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Graphene Self Healing

PPS Pro (9H) 5 year

High solid coating that offers great resistance to scratches, chemicals, UV rays all while offering a high level of gloss and hydrophobic finish.

PPS Pro can be used standalone or as a base layer to then add Top Coat or SHC as a final step. PPS Pro can also be layered to add more protection.

PPS Pro can be used on: Paintwork, glass, metal, plastics, and rims.

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Graphene Self Healing

Graphene Self Healing

GSHC is a certified installer graphene self healing coating that is formulated using organic and in-organic ingredients. GSHC is a blend of graphene and polymers in which silicon dioxide and nitrogen atoms alternate forming a dense cross linked layer that has memory allowing it to self heal. With this technology we are calling it SiOx as it is a complex multi-layer cross link technology. GSHC has extreme adhesion benefits to many surfaces and has a great standalone hydrophobic effect.

GSHC can be used on: Paintwork, glass, metal, plastics, leather, rims as well as a final layer over our PPS Pro coating.

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